Privacy Policy




This policy encompasses our commitment to handle customer information with the utmost confidentiality. It is the aim of this policy to disclose our privacy practices.

This is extended to any individual who visits our site or by means of mail or guestbook, sends any comments to us. The information you provide to Luso Limousines is confidential and protected to the fullest extent possible.

BY USING THE WEB SITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS POLICY.

IF AN INDIVIDUAL IS USING THE WEB SITE ON BEHALF OF A BUSINESS ENTITY, WHETHER AS AN EMPLOYEE, CONSULTANT OR AGENT OF SUCH BUSINESS ENTITY, BY DOING SO, SUCH INDIVIDUAL REPRESENTS THAT THEY HAVE THE LEGAL CAPACITY AND AUTHORITY TO BIND SUCH BUSINESS ENTITY TO THIS PRIVACY POLICY. "YOU" SHOULD REFER BOTH TO THE INDIVIDUAL ACCESSING THE WEB SITE ON BEHALF OF A BUSINESS ENTITY, IF ANY, AND ANY SUCH BUSINESS ENTITY ITSELF.

IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, DO NOT USE THE WEB SITE.



This policy discloses information about:


A. What personal information is collected by Luso Limousines ?
B. Who collects and owns the information ?
C. How does Luso Limousines use your personal information or disclose it to third parties ?
D. What choices do you have with regards to collecting, using and distributing your personal information ?
E. How to correct, update or delete your personal information
F. What kind of security procedures Luso Limousines uses to protect the loss, misuse or alteration of information under our control ?
G. How this policy may be amended ?




A. What personal information is collected by Luso Limousines ?

Our Web Site may be browsed without providing any personal information.
Personal information will be requested however, if the guestbook is signed, any enquiries are submitted or our online booking form is used.
If you request information from us, Luso Limousines may ask for your contact information, such as your name, email address, company name, address, and phone number.

Luso Limousines may also collect personal information from your emails or when you submit other forms of information directly to us. Using our online booking form, will require you to complete a registration form. This registration form will request certain personal information about the Web Site user ("User") and the traveler who will use our transportation services (“Customer”) in the event the Customer is different from the User. This information will be compiled into a profile and saved in our client database. Such information may include at least the following, for the User: name, address, email address, company name, phone number and for the Customer: name, email address, phone number, company name, work address, home address and billing address, pick-up and drop-off information, credit card information, corporate account information, and in‐transit itineraries.



B. Who collects and owns the information ?

The Web Site is owned and operated by Luso Limousines and therefore any personal information collected through it will be the sole property of Luso Limousines.



C. How does Luso Limousines use your information or discloses it to third parties ?

The personal information collected through the Web Site, allows Luso Limousines to administer and deliver our services. In connection with the delivery of our services, Luso Limousines may share the personal information with third-party partners or vendors who help deliver or administer the services, but they are only permitted to use the information in connection with the delivery or administration of our services. Luso Limousines is not responsible for the privacy practices of any third parties.

In the interest of providing you with the latest information regarding our services via newsletters, Luso Limousines may make use of the personal information gathered for such purposes. This may include sending you information and promotions via email, postal mail, fax or via telephone calls. Luso Limousines may use personal information on an aggregated basis for a variety of purposes, including operating and enhancing our Web Site and our services, internal marketing research, and management reporting. This is regarded as using the personal information for private, internal purposes and thus pertaining to the ownership of the personal data.



D. What choices do you have with regards to collecting, using and distributing your personal information ?

The content of the personal information held by Luso Limousines can be controlled by you by following the instructions stated below in section E. In addition, if you do not want to receive marketing materials or communications from us or, do not want your contact information disclosed to third parties apart from the delivery or administration of our services, you can opt-out by contacting Luso Limousines at admin@lusolimousines.com.au

Note that, if you provide any information to third parties who may be linked to, or otherwise connected with our Web Site, different rules may apply to their use or disclosure of your personal information.
As such, Luso Limousines encourages you to investigate and ask questions before disclosing information to third parties.

In the event Luso Limousines need to investigate or resolve possible problems or inquiries, Luso Limousines can (and you authorise us to do so) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.



E. How to correct, update or delete your personal information

Currently, there is no online mechanism to control your personal information. Your access is done through our enquiries form and requesting the corresponding operation. Alternatively, by emailing Luso Limousines at admin@lusolimousines.com.au . To avoid erroneous deletions, Luso Limousines may request you to provide certain personal information.
Luso Limousines is not responsible for removing your personal information from the records of any third party who has previously been provided with your information in accordance with this policy.

If you delete your personal information, it will not be used by us or disclosed to third parties in the future in the ordinary course of business. However, even if you have deleted or changed some personal information in our database, it may still be stored on other databases (including those kept for archival purposes).



F. What kind of security procedures Luso Limousines use to protect the loss, misuse or alteration of information under our control ?

Your personal information is maintained confidential by reasonable security procedures such as firewalls, information encryption and using SSL protocols while offline limiting employee access to the data.
Regardless of these implemented procedures, "100% secure" systems do not exist on the internet. Due to the inherent open nature of the Internet, third parties may unlawfully intercept or access transmissions or private communications.
Our Web Site is maintained in Australia. By using the Web Site, you authorise the export of your personal information to Australia. You also authorise its storage and use as specified above, when you provide such information to Luso Limousines.



G. How this policy may be amended ?

Luso Limousines may amend or change this policy at any time. Any revisions to this policy will be posted on the Web Site, as well as the effective date, so that Users are aware of these changes.
Any User or Customer who provides additional personal information after these changes are posted will be deemed to have accepted the revised policy.



This Privacy Policy is effective and was last updated on 14 of November 2016.
Any enquiries regarding the Privacy Policy should be directed to admin@lusolimousines.com.au



Contact Details:

Luso Limousines
Bn : 98425730
P.O. Box 287 Brighton Le Sands, NSW, 2216
icon: +61 415 647 368 (Australia)

Email: admin@lusolimousines.com.au
Web: http://www.lusolimousines.com.au